Last updated: June 19, 2026
Donovan Smart Home Technology ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect the information you share with us when you visit our website, contact us, request a quote, book a consultation, or interact with our ads.
Information We Collect
When you contact us, submit a form, message us on WhatsApp, or book a consultation, we may collect your name, phone number, email address, home or business address, and details about the service you are interested in. If you reach us through an online advertisement (for example, a Facebook or Instagram lead form), we may receive the contact details you provided on that form. We may also collect basic, non-identifying technical data such as your browser type and pages visited, through standard website analytics.
How We Use Your Information
We use your information to respond to your inquiry, provide quotes, schedule consultations and installations, deliver and support our services, and follow up about your request. With your consent, we may contact you by phone, text/WhatsApp, or email about your inquiry and relevant offers. We do not sell your personal information.
How We Share Your Information
We may share your information with trusted partners only as needed to provide our services — for example, with ADT for security monitoring and equipment, AT&T for fiber internet, Puronics for water solutions, or service providers that help us operate our website, scheduling, and communications. These partners are expected to protect your information and use it only for the services we request. We may also disclose information when required by law.
Cookies & Advertising
Our website may use cookies and similar technologies, including tools from Google (Analytics) and Meta (the Meta Pixel), to understand how visitors use our site and to measure and improve our advertising. You can control cookies through your browser settings. These tools may help us show relevant ads, but we do not share your name or contact details with them for that purpose.
Text Messaging & WhatsApp
If you provide your phone number or contact us by text or WhatsApp, you consent to receiving SMS text messages from Donovan Smart Home Technology about your inquiry, appointment scheduling, reminders, and service follow-up. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. No mobile information (phone numbers) or SMS opt-in consent is shared with or sold to third parties or affiliates for marketing or promotional purposes.
Data Security & Retention
We take reasonable steps to protect your information. We keep it only as long as needed to serve your request, run our business, and meet legal obligations.
Your Choices
You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time. To make a request, contact us using the details below.
Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect their personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent changes.
Contact Us
Donovan Smart Home Technology · ADT Authorized Dealer · FL Lic. EF20001655
1000 W Pembroke Rd #202, Hallandale Beach, FL 33009
Phone: 888-929-7567 · WhatsApp: 954-624-2763